Typically, deposits made to 999jili via bKash or Nagad are credited within Within 1–5 minutes It gets credited to your account. However, network delays or payment gateway congestion can occasionally push processing time up to 10–15 minutes.
What to Do If a Deposit Fails or Is Delayed:
- Check your bKash or Nagad app transaction history to confirm whether the amount was actually deducted.
- Check "Transaction History" in your 999jili profile — it may still be showing as pending.
- If your money was deducted but hasn't been credited after 15 minutes, contact live chat right away.
- Keep your bKash Transaction ID (TrxID) or Nagad reference number handy — providing it to support will speed up the resolution.
BDT from failed deposits in most cases Within 2–24 hours automatically returns to your bKash or Nagad. If the issue persists, email support@999jili.world with the subject line "Deposit Issue" and include your transaction details.
Yes, you can reset your password entirely on your own without contacting support — the full process Within 3 minutes ends.
Steps to reset your password:
- Go to the 999jili login page (/login)।
- Click the "Forgot Password?" link.
- Enter the mobile number you used when registering.
- A 6-digit OTP will arrive — allow up to 5 minutes.
- Set a new password — at least 8 characters, and mix uppercase letters with numbers to make it strong.
- Confirm and log in with your new password.
If your mobile number has changed: OTP cannot be delivered to that number. In this case, email support@999jili.world with the subject line "Password Recovery". Verify your identity with your NID or passport details to recover your account.
There are a few reasons the app might not open or keep crashing — in most cases, the fix is straightforward.
Try these first:
- Check for app updates: 999jili website's on the download page Make sure you have the latest APK version. This issue often occurs with older versions.
- Restart your phone: Simple, but it works in most cases.
- Clear the app cache: Go to your phone's Settings → Apps → 999jili → Storage → Clear Cache.
- Check whether you have enough storage space: Your phone needs at least 500 MB of free storage space.
- Check your internet connection: The app may not load on a weak network connection.
- Uninstall the app and reinstall it: Download the latest APK from the download page.
If the problem persists after trying everything above, email support@999jili.world with your phone model and Android version — the technical team will assist you. If the app isn't available, you can temporarily play by opening 999jili.world in your mobile browser.
Your winnings when you win a game at 999jili Instantly is added to your 999jili account balance — no waiting. You'll see your balance update within seconds of the game ending.
Withdrawal timeframe:
- Standard withdrawal: Withdrawals are sent to your bKash or Nagad account within 5–15 minutes of your request.
- Large amounts (৳50,000+): Manual verification may take up to 1–3 hours.
- If KYC verification is incomplete: Your first large withdrawal may require NID verification — once completed, you won't need to do it again.
For winnings from bonus balance: If you win while playing with bonus funds, you'll need to meet the wagering requirements before withdrawing those winnings. Once wagering is complete, withdrawals proceed as normal. Minimum withdrawal amount ৳500।
All your information is saved in your profile on 999jili — you'll find two types of history in two separate sections.
To view your betting history:
- Log in to your account.
- Click the profile icon in the top right corner.
- Go to the "Betting History" or "Bet History" option.
- Filter by date — today, the last 7 days, or any custom date range.
- View the full details of each bet — game name, stake amount, outcome, and whether you won or lost.
To view your transaction history (deposits & withdrawals):
- Go to the "Transaction History" or "Transaction History" option in your profile.
- Deposits and withdrawals are shown in separate tabs.
- You can view the date, amount, method, and status of each transaction.
Recent History 90-day shows the information. If you need older records, contact support@999jili.world.
Yes, 999jili's Official Android App It's free to download. It's not on the Google Play Store — for security reasons, you'll need to download it directly from our official site.
Steps to download and install:
- 999jili.world's on the download page go.
- Tap the "Download Android APK" button.
- The download will begin — file size is usually 30–50 MB।
- Once the download is complete, open the file. If prompted to allow "Unknown sources" or "Install from unknown sources", grant the permission.
- Once installation is complete, you'll see the 999jili icon on your home screen.
- Tap the icon, then log in with your mobile number and password.
For iOS (iPhone) users: There's no iOS app at the moment. iPhone users can open 999jili.world in Safari and tap "Add to Home Screen" for an app-like experience. For an app, Android 6.0 or above is required.
The minimum bet amount on 999jili varies by game type, but overall it's quite low by Bangladesh standards — you can start playing with a small amount.
Minimum bet by game (approximate):
- Slot Games (JILI, Pragmatic Play): Minimum per spin ৳10 Starting from.
- Live Casino (Baccarat, Roulette): Typically a minimum of ৳100 per bet.
- Sports Betting: Minimum per bet ৳50 from.
- Fishing Games: Minimum per shot ৳10 Starting from.
Maximum Bet Limit: Depends on the game and your account level. VIP members can generally place higher bets.
Yourself Responsible Gaming Settings setting a daily betting limit from there helps you stay within your budget. Click the "i" or "?" icon inside any game to view that game's specific limits.